Terms & Conditions

Customer Service Policy:

Jamie Paterson Photography is committed to providing exceptional customer service and quality products. Standard delivery timeframes are between 10-15 business days; in the event that an ordered item will be delayed or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, or a full refund. We take our customer service seriously and you have any issues please contact us via info at jamiepaterson.com

Refund Policy:

Any issues are dealt with on a case by case basis. If you do have any issues with your order please contact us via info at jamiepaterson.com

Pricing and Delivery Information:

All prices are in Australian dollars and include GST (Goods and Services tax). Prices, specifications, availabilty, and terms of offers may change without notice. All product prices are for unframed, unstreched products only. On occasions a small number of products and items may have a pricing or other errors. All information and specifications are confirmed at the time of your order. We use Australia Post for all our delievies within Australia unless requested otherwise. All shipping prices are for unframed and unstreched products.

We charge a flat rate of $20 for delieveries within Western Australia and $25 outside of Western Australia but within Australia. International delieveries will be quoted seperately.